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Cookie Policy

Last updated: 8 August 2026

1. About this Cookie Policy

This Cookie Policy explains how Zelquorian Royal Retreat Pty Ltd uses cookies and similar browser technologies on the Zelquorian Royal Retreat casino hotel website. It should be read with our Privacy Policy. The site is designed to work with a limited set of first-party technologies and does not require third-party advertising trackers for ordinary browsing. This rule also applies to information generated through casino hotel services.

2. Contact

Organisation: Zelquorian Royal Retreat Pty Ltd The same standard is used for casino-related guest interactions.

Address: 17 Esplanade Boulevard, Surfers Paradise, QLD 4217, Australia

Email: info@zelquorianroyalretreat.com

Phone: +61 7 5648 2913

3. What cookies are

Cookies are small text records a website can store in a browser. Similar technologies include local storage, session storage and other mechanisms that remember a preference or support a feature. These technologies can be temporary, ending when a browser session closes, or persistent for a defined period. Casino operations are included whenever this section refers to our services.

A cookie does not itself give us unrestricted access to your device. Its practical effect depends on the data stored and how the website uses it.

4. Essential technologies

Essential cookies or local browser storage may be used where necessary to operate core website features, remember a security or accessibility state, protect forms, maintain a requested session or apply a choice you have made. These technologies are used because the casino hotel website cannot reliably provide the relevant function without them.

Where applicable privacy law permits essential technologies without consent, we rely on that necessity. We still aim to keep the data limited and the retention period proportionate.

5. Preference technologies

Preference technologies may remember choices such as interface settings or acknowledgement of a notice. If optional preference storage is introduced, it will be used only for the stated purpose and, where consent is required, only after a valid choice.

6. Analytics

We may use privacy-conscious analytics to understand aggregate website performance, such as which pages are visited, whether layouts work across devices and where errors occur. If an analytics technology is not strictly necessary and requires consent under applicable law, it will not be activated until the necessary consent is obtained.

Analytics data is used to improve the casino hotel website and not to create unrelated advertising profiles.

7. Casino and age-restricted pages

Where the website presents information about casino services, essential session or security technologies may be used to support age-gating, fraud prevention, responsible gaming preferences or access controls if those functions are implemented. Such technologies are used for casino safety and compliance rather than behavioural advertising.

A casino-related browser record does not replace formal identity checks where law or operational policy requires direct verification.

8. Consent under GDPR and similar rules

Where the GDPR, ePrivacy rules or comparable consent requirements apply, optional cookies are set only after an appropriate legal basis has been established. When consent is the basis, the choice must be freely given, specific, informed and capable of withdrawal. Rejecting optional cookies should not prevent access to basic website information that does not depend on them.

If we introduce a consent control, changing or withdrawing a choice will apply to future use of optional technologies. Some records may remain temporarily where needed to remember the withdrawal itself or satisfy legal accountability obligations.

9. First-party and third-party cookies

First-party cookies are set in the context of the website domain being visited. Third-party cookies are associated with another domain or service embedded into a page. Our current static website is structured to avoid remote third-party scripts, fonts, images and stylesheets, reducing the need for third-party browser tracking.

If a future casino hotel feature requires an external provider, we will review the privacy impact and update this policy before or when that feature is introduced.

10. Duration

Session technologies normally expire when the browser session ends. Persistent technologies remain until their set expiry time or until deleted. We aim to choose the shortest duration consistent with the relevant purpose. Security and consent records may need to remain longer where required for accountability or fraud prevention.

11. Managing cookies

You can usually view, block and delete cookies through browser settings. Blocking all storage can affect site functionality. If you delete a preference record, the casino hotel website may ask you to make that choice again on a later visit.

Browser controls vary by product and version, so use the privacy or site-data settings provided by your browser. We do not direct you to an external service in order to manage basic cookie choices.

12. Do Not Track and similar signals

Browser privacy signals are evolving and are not implemented uniformly. Where a legally recognised signal applies to our processing, we will respect it as required. Regardless of signal support, we do not use the static site to sell personal information or run third-party behavioural advertising.

13. Security

Browser storage associated with the casino hotel website is protected through the same general security approach applied to other website data. Users should keep browsers and devices updated, use device-level security and avoid sharing access to authenticated services where future features require a sign-in.

14. Updates to this policy

We may revise this Cookie Policy if website technology, casino hotel functionality or casino compliance requirements change. The updated version will identify a new revision date and will describe material categories of technology in clear language.

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